• All orders will be packaged about 1 week after purchase. Pre-orders may take up to 4-6 weeks.
  • You will receive an email confirmation with a tracking number, though USPS, once your order is ready to be shipped or has been shipped.
  • Domestic orders typically take 2-7 business days to be delivered.
  • International orders typically take 5-15 business days to be delivered.
  • Orders are shipped via USPS from our headquarters in San Jose, CA.
  • Please expect delays during and after the holidays, sales, pre-orders and special events.
  • We are not responsible for any lost, stolen, or damaged shipments.
Store Policy
  • No cancellations will be accepted.
  • All orders with incorrect addresses will be refunded. 
  • Customers will be charged a fee if the item is shipped and sent back due to incorrect address.
  • Made to order items are not eligible for returns or exchanges. 
  • We accept orders worldwide.
  • International orders are final sale.
Return Policy
  • No returns or exchanges are accepted, all items are final sale.
  • Orders can’t be cancelled once they have been shipped out.
  • Any error on our end will be fixed through a partial refund equal to the price of the missing item.
  • The customer is responsible for return shipping charges.