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All orders will be packaged about 1 week after purchase. Pre-orders may take up to 4-6 weeks.
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You will receive an email confirmation with a tracking number, though USPS, once your order is ready to be shipped or has been shipped.
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Domestic orders typically take 2-5 business days to be delivered.
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International orders typically take 5-10 business days to be delivered.
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Orders are shipped via USPS from our headquarters in San Jose, CA.
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Please expect delays during and after the holidays, sales, pre-orders and special events.
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We are not responsible for any lost, stolen, or damaged shipments.
Store Policy
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No cancellations will be accepted.
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All orders with incorrect addresses will be refunded.
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Customers will be charged a fee if the item is shipped and sent back due to incorrect address.
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Made to order items are not eligible for returns or exchanges.
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We accept orders worldwide.
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International orders are final sale.
Return Policy
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No returns or exchanges are accepted, all items are final sale.
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Orders can’t be cancelled once they have been shipped out.
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Any error on our end will be fixed through a partial refund equal to the price of the missing item.
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The customer is responsible for return shipping charges.
